Refund Policy

Last updated: 2026-09-20

Digital products

Every product is a digital download delivered immediately after payment. Because the files are delivered instantly and in full, they cannot be returned in the ordinary sense.

Our policy

We will refund your purchase in full within 30 days of purchase if the product is not what was described, will not open, or is missing the components listed on its page. Email vibenautixs@gmail.com with your order reference and we will respond within 2 business days.

You do not have to justify the request: within 30 days, for any reason, email us and we will refund you in full.

How refunds are issued

Refunds go back to the original payment method via Stripe, normally within 5-10 business days depending on your bank.